1. User-Initiated Cancellations
Users can cancel their bookings up to 24 hours before the scheduled trip for a full refund. Cancellations made within 24 hours of the trip may not be eligible for a refund.
Cancellation Policy
Please read this cancellation & refund policy carefully. By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement.LAST REVISION: [10-April-2024]
2. Refund Processing
Refunds are processed within 7-10 business days and credited to the original payment method. Roketbus is not responsible for delays due to payment gateway processing.
3. Non-Refundable Charges
Certain service charges, booking fees, and processing fees may be non-refundable. Users are advised to review all terms before booking.
4. Operator Cancellations
If a bus operator cancels the trip, users will receive a full refund, and alternative arrangements may be suggested where available.
5. Changes to Cancellation & Refund Policy
Easybiz reserves the right to modify this policy as needed. Users will be informed of significant changes. Continued use of the app constitutes acceptance of the updated policy.
6. Contact Information
For any questions or assistance with this Cancellation & Refund Policy, please contact us at: [email protected] or +91 8574337433. Address: Easybiz Ventures Private Limited, Webel IT Park, NH34 Module No: 201 , Naldubi, Mangalbari, Malda, West Bengal-732201.
